Direct Express®

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  • Last update: 13 May 2020
  • Version: 1.0.14
  • Compatibility: 4.0 and up
  • Author: MasterCard
  • Content rating: Everyone
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Direct Express is an app used for managing Direct Express Debit MasterCards. The app is presented by MasterCard and offers essential features for a cardholder.

Functionality: Not Much but Honest Work 4/5

The app does not offer a variety of features, though it does not need them. You can manage your account by checking balance, viewing transactions and deposits, setting alerts, locating the nearest ATMs, or participating in bonus programs. This is not too much, but it is almost everything a cardholder would expect to have on his app. It helps both to track your debit card and to receive fresh news from the bank. Using a Direct Express card without this app does not make too much sense.

Design: A Bit Dated 3/5

The design is probably the weakest point of the Direct Express app. It is a bit outdated, as the texts are pretty large, and the icons are not always representative. The app also has some issues with space used. For example, on the transaction history page, the transactions are displayed as huge blocks, which allow you to see only several transactions at the same time, while some sections of the app do not use the space at all and have large empty spaces.

Usability: Doing Good 4/5

Despite the design issues, the Direct Express app's usability is pretty good due to the number of features it provides. There is almost nowhere to get lost. The homepage has links to all the pages of essential features and displays current balance. The only inconvenient page is the one with transactions, which we have already mentioned.

Cross-platform use: Not So Crossy 2/5

The app does not offer many cross-platform features, though it does not necessarily need them. There is a web version of a personal cabinet for desktops, where you can check up on your account, though you most probably will not be using it. It does not offer many additional features, not available on mobile, and the website design is extremely outdated, so it is more comfortable to stay on mobile.

Recommended

In case you are a cardholder of DirectExpress, the app is definitely for you. Choosing the bank is a whole other thing, but for DirectExpress holders, the app does its thing. Keeping up with your account is comfortable, despite the interface issues, the essential features are available, so we still recommend the app for holders.

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Conclusion


Pros : You can keep up with your account;
Keep up with bank news and bonus programs;
There is also a feature t locate the closest ATMs.

Cons : The design is pretty outdated.


Functionality 4

Design 3

Usability 4

Cross-platform use 2


Average : 3.3

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